The Nortel ROOTS II project is a continuation of the 2005-2006 SCOPE Nortel Roots project. Using the design ideas developed by Roots, the ROOTS II team is charged with the design and development of a technological solution to problems faced by network managers and information technology specialists. The first phase of the project consists of a study of network managers as a user group followed by a product design process focused on fulfilling the values and requirements of network managers and meeting opportunities in the network management software industry. In the second phase, the team will create a functional prototype with a heavy focus on usability and innovative interface design.